From the category archives:
Are you planning to attend NACHA Payments 2010 in Seattle April 25-28? If so, let us know. Glenbrook will be there. Erin McCune and Russ Jones are speaking on the emerging world of social payments and the B2B cash payment challenges. Carol Coye Benson and Jay DeWitt will be meeting with vendors and industry leaders. [...]
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Glenbrook’s Erin McCune is in Orlando for BAI’s Payments Connect conference.
John Stewart of Digital Transaction News moderated an open discussion exploring the most pressing issues in e-payments. It picked up on the list of 10 pressing themes raised in the November issue (pgs. 26-32). The panelists were:
Aaron Fine, Oliver Wyman
David [...]
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I am a strong proponent of using Web 2.0 to develop relevant offers. For a bank it can mean finding a relevant context to present offers to customers; moving from intrusive selling to customer goal realization. Web 2.0 also allows for collective learning and an increased sense of engagement that transforms passive customers to advocates.
At [...]
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MORNING SESSION #1 – Whew – what a whirlwind! Companies get 7 minutes to demo their products/services before the microphone is cut off. Some very interesting stuff flying by at warp speed (so please excuse the grammar/any typos)!
So here goes:
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Yesterday was the second annual BarCampBank San Francisco. There was a great turn out and spirited conversation about banks and innovation, Web 2.0 and social media, open transactional databases as a foundation for innovation, open source financial modeling for Wall Street and other investors, security as a product, mobile banking, and Open Money. Read on [...]
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Web 2.0 means a lot of things to people. It’s the rating of things by a community, it’s chat, and it’s collective learning. For a bank it can mean finding a relevant context to present offers to customers; moving from intrusive selling to customer goal realization. Web 2.0 also allows for collective learning and an [...]
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I was Twittering away throughout the conference (full archive of conference related Twitter posts here) thus neglecting coverage here at Payments Views. So here are some belated highlights, observations, and recurring themes from last week’s NACHA Payments 2009 Conference in Orlando.
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Heidi Miller, CEO JPMorgan Treasury & Securities Services, didn’t pull any punches this morning when she addressed the NACHA Payments 2009 conference.
The financial crisis – and resulting economic uncertainty – is just one of the real dangers to the ACH network but those same dangers can be an opportunity for improvement. (I suspect she [...]
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In his email to me earlier today telling me about Wells Fargo’s new presence on Twitter, Social Media Marketing VP Ed Terpening used a phrase that really caught my eye and captured the essence of what Wells Fargo is doing far beyond simple online banking:
It’s important that we be where our customers are, and that [...]
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My partner Scott Loftesness and I are teaching a workshop on Web 2.0 and Financial Services this coming Thursday, March 19th.
In preparation, we’d like to gauge the level of Web 2.0 participation in the Glenbrook community. There are only two questions and it won’t take more than 2 minutes of your time (if that).
Click here [...]
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Today, Citi announced a new Visa credit card program called Citi Forward. Interestingly, as part of its launch, Citi is using Twitter as one of its channels. Perhaps the partnership with MySpace for a version of Citi Forward is the reason?
Other issuers we’re aware of also using Twitter include Discover and Bank of [...]
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There’s a lot of noise out there about Web 2.0 – the key questions come down to “what does it mean to me?” One place to start is how applying some of the Web 2.0 tools can change your daily life, helping make you more productive.
In his post Five Things Every Legal Practice Should [...]
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Glenbrook Payments Boot Camp
Mar 10-11, 2010, Santa Clara, CA
May 19-20, 2010, Santa Clara, CA
Headlines from Payments News
