Strategy

The interdependence of eGovernment and government ePayments is yet another classic payment chicken and egg challenge. As we work with governments to build their electronic payment strategies we sometimes need to temper their expectations given this all-too-familiar challenge. There have to be enough digitally delivered government services to warrant digital payment infrastructure, but you also […]

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Informal conversation with Glenbrook clients suggests that different companies have developed different organization structures to manage the ever-increasing complexity of payments.  We are eager to learn how your company manages payments, and how your payments organization is evolving – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers or businesses (or both). […]

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Last year I attended the original BarCampBank San Francisco and had a fantastic time (I blogged about the experience here.) It is an unstructured, participant-organized, conference on banking/payments/financial services innovation. BarCampBank events have been held in cities around the world and are refreshingly open and informal. If your budget is tight, your company is limiting […]

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Photo: SF Chronicle The SF Chronicle interviews Wells Fargo CEO John Stumpf in today's paper. The Wells Fargo – Wachovia merger blog inspired rave reviews and sets the bar high for other financial institutions considering blogging The Finanser (Chris Skinner) – "Therefore, this could prove interesting in creating a corporate case study in how to […]

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The NYTimes interviews leading Silicon Valley VCs and finds that while Web 2.0 enthusiasm is waning, interest in SaaS Enterprise applications is growing. Instead, venture capitalists will invest in open-source software, Web-based software, Internet-based cloud computing and virtualization software that lets companies use less hardware to run applications. “Oracle, Microsoft and all of that will […]

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Over at the Bankervision blog an exchange between leading banking bloggers Chris Skinner (of FinanSer) and James Gardner (at Bankervision) has prompted a lively exchange of comments from the banking and social media community online. This is my contribution to the commentary From my perspective, banks should proactively participate in social media, not to make […]

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Over at Information Arbitrage Roger Ehrenberg has just posted on the business dynamics of companies that will be the winners in the future. The winners of tomorrow will necessarily look different. Businesses that are not yet commoditized and, therefore, have high margins. Companies that heavily leverage technology and don't require as much infrastructure as leaders […]

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Due to a last minute change of plans I am not in NYC for Finovate2008 (and very disappointed) but you can follow along with Jim Bruene who is live blogging at NetBanker. I will add links to additional live and post-meeting coverage over the next couple days, so bookmark this post.

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Food for thought from today's NYTimes biz section: After spending decades growing and merging themselves into their behemoth proportions, big businesses are rediscovering the charms — and the innovative side effects — of thinking small. By breaking huge business units into smaller, nimbler teams, companies stand a chance of rekindling the creative spark that got […]

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[This is just one of my series of posts from the NACHA Payments 2008 conference in Las Vegas.] How To Turn Your Online Bill Pay Expense into a Revenue Stream [NACHA Payments] Peter Gordon Partner, eCom Advisors Synopsis from Conference Program For a decade, banks' rapidly increasing expenditures on EBP have been justified on concepts […]

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Benchmarking is a critical first step in identifying opportunities for process improvement. Used correctly, benchmarking allows companies to compare their processes versus the best practices in their industry and develop a road map of how to adopt best practices within their own organization. Mark Brousseau at the TAWPI Blog compiled a list of Benchmarking DOs […]

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I am live blogging from Finovate Startup in San Francisco. Jim Bruene and his team at NetBanker have gathered 40 startups, rebrandings, and company debuts in online banking and finance. Each participant has a brief 5 minutes to demo their product so I’ll be typing as fast as I can. Morning Session  Afternoon Session  Best […]

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This is a follow up to yesterday's post on prediction markets. You can try it yourself – the Freakonomics team have partnered with Predictify on the Freakonomics Prediction Center. And if you want more, Predictify allows you to both ask questions and make predictions (and potentially earn money) on the Predictify site. Check it out. […]

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The November issue of Bank Technology News features an annual listing of the most innovative people, companies, and technologies. The technological strides featured in the ranking include next-generation payments and mobile banking, improved data analysis, more sophisticated credit risk assessment, open-source-based business intelligence, advanced remote-deposit capture, branch automation, regulatory compliance, core banking, and internet security. […]

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Bank Systems & Technology has a thorough article today on the various challenges facing commercial banks as they fight commodization of their core transaction processing capabilities. The need to differentiate on service to overcome product commoditization is especially true in the payments area, says Maggie Scarborough, research manager with Boston-based Financial Insights. "For years, banks […]

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