From the category archives:

Social Media

Purchasing Facebook Credits with Zong Mobile Payments

by Erin McCune on August 25, 2009

in Erin McCune, Facebook, Micropayments, Mobile Banking & Payments, Social Media, Zong

At Glenbrook we believe that social eCommerce and virtual currencies are the new frontier of payments. Person-to-person transfers, charity donations, and micropayments for virtual goods (e.g. games, music, e-books, etc.) are exploding within social networks and as the 800-pound-gorilla in the social networking space, all eyes are on Facebook. Estimates vary, but $300-500 million in [...]

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Glenbrook Web 2.0 Survey Results

by Erin McCune on March 24, 2009

in Blogging, Glenbrook, Research Round Up, Social Media, Twitter, Web 2.0 in Financial Services

We’ve tabulated the results of last week’s Web 2.0 survey – if you haven’t taken it, don’t worry you still can; we re-opened the survey and the link is here. (We’ll update our results in another week or so, once a sizeable number of new responses are in.)
Summary
The Glenbrook community embraces Web 2.0. You are [...]

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Social Media in Financial Services

by Scott Loftesness on March 23, 2009

in Innovation, Scott Loftesness, Social Media, Web 2.0 in Financial Services

Following up on our social media workshop last Thursday, we’ve just started a new group focusing on Social Media in Financial Services over on LinkedIn.
If you’re interested in exploring how social media is affecting consumer financial services, you might want to also tune in there.

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Social Media Meets Financial Services

by Scott Loftesness on March 19, 2009

in Customer Relationship Management, Mashups, Scott Loftesness, Social Media, Twitter, Web 2.0 in Financial Services

Erin McCune and I had a lot of fun today teaching our Workshop on Social Media (aka Web 2.0) and Financial Services. As seems to happen more and more these days, an informed and interested group adds their experiences into the mix and the combined information shared and mutual learning that results is much [...]

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