Security

Last week I was in Victoria, British Columbia doing one of our Glenbrook Payments Assessments. In anticipation of my trip to the North American Land of Chip andPIN, I had both a Visa and an Amex card reissued in the chip format. Neither of my issuers supported PINs on my credit cards, so I was […]

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First There is a Mountain, Then There is No Mountain, Then There is… I’ve been thinking about what the future of the point of sale environment will look like from a consumer perspective. Of course, 10 years ago, we all knew what it was going to look like: consumers tapping their mobile phones to Near […]

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Apple Pay’s announcement has brought attention to biometrics and their role in payments security and to the broader, if amorphous, concept of online identity. Steve Wilson of Constellation Research and Glenbrook’s George Peabody discuss local and cloud-based biometrics, identity attributes, and the vexing challenges of privacy.

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Last month, I invited everyone to participate in a survey about card fraud detection. It asked a simple question: “Who’s better at card fraud detection? You or your bank?” The results are in and, well, it looks like it’s more or less a tie: cardholders initially detected card fraud slightly more often than their issuers. […]

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Glenbrook held a great “Innovations in Payments” workshop this week – a group which energetically debated many topics, including Bitcoin (of course), tokenization, beacons, authentication, wearables, interoperability and mobile ad spend. As I reflect on the day, it seems that an interesting theme emerged.  Many of the topics were about payment transactions that are – or […]

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Dennis Moser is Glenbrook’s payments systems expert.  He’s worked on building the engines that make payment networks run, especially the critical component of the POS and payment acceptance infrastructure.  He’s also been neck deep in payment data management systems, both as a designer and as a data mining practitioner. Dennis and I have worked together […]

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Chernobyl is certainly at the top of the list of man-made disasters.  In light of recent events, I’ve been thinking that the Target breach has become the Chernobyl of the payments world. As a group, we Americans never thought that much about payment security – we really didn’t have to.  We are protected by federal […]

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Tuesday’s collapse of pioneer Bitcoin exchange Mt.Gox has been widely covered by the international tech and general media. There’s no doubt quite a story behind its demise. The rumored theft of hundreds of millions of dollars in bitcoin will provide plenty of fodder for journalists and investigators. The pain of those who lost their bitcoin […]

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For those companies and individuals most committed to building the EMV and NFC ecosystems, the place to be February 3rd through 7th was Salt Lake City where the Smart Card Alliance hosted both an EMV Migration Forum meeting and its annual Payments Summit.  Over 525 people attended, representing the chip industry, payment processors, card brands, […]

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The news from Target, increasing the number of cards compromised to 70 million and the expansion of data loss to mailing and email addresses, phone numbers, and names, affirms that we’re in a security crisis.  As my colleague Scott Loftesness puts it, card data is, from a brand and business perspective, the new radioactive material.  […]

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The arrest of eight in New York who participated in a global $45 million ATM cash-out attack revealed, once again, some hard truths about the cyber security posture of financial systems and the enterprises that operate essential payment infrastructure. First, the organization and sophistication of the attackers continues to improve.  These are global organizations peopled […]

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Merchants and terminals were a key focus at two major payments conferences this week:  NACHA and CARTES.  The issue of EMV in the U.S. and the high cost for merchants to replace their terminals was raised repeatedly. Estimates for the cost of replacement in the U.S. market vary widely: we’ve heard numbers from $2 billion […]

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I had the opportunity to speak with Mike Urban, FICO Senior Director of Fraud Solutions, about how criminals are enhancing their margins in ATM and debit card fraud. The trend towards ATM compromises is largely a result of increased point of sale security.  Criminals move to the weaker link, or the easiest approach, and ATMs […]

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The second Keynote speaker for the ATM, Debit & Prepaid Forum 2009 was Robert O. Carr, Chairman and CEO, Heartland Payment Systems.  Proud of their reputation for full disclosure with merchants, they had to put it to the test with their Jan 20, 2009 announcement of their data breach. PCI compliance is intended to target […]

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Ashok Misra has an interesting, and certainly provocative, article in the current Secure Payments Magazine.  If you  don’t know Ashok, he is Sr. Manager Payments & Security at RealNetworks, Inc in Seattle, chairman of the European CNP Payment Forum, and a long-time friend of Glenbrook Partners.  In the article, he comments that the current credit […]

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