Security

Anyone who’s been in a Glenbrook Payments Boot Camp session with me has heard me emphatically stress that merchants “just want to sell stuff – they don’t want to be in the payments business”. Of course many larger and more sophisticated merchants have figured out how to use payments strategically to increase sales – think […]

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After a great deal of speculation, Visa and PayPal (or is it PayPal and Visa?) have announced a partnership where the two companies will “collaborate to accelerate the adoption of digital payments.” The announcement, which was actually more detailed than most partnership announcements, speaks of putting the two companies “on a new path” for the […]

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Machine learning and the broader category of artificial intelligence are rightly attracting attention and discussion. These are powerful technologies. But, like many new technology conversations, there’s the suggestion that they can address all use cases. Maybe focusing on a single use case is the better approach right now. Join Glenbrook’s George Peabody and Nuno Sebastiao, Chairman and […]

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Digital identity is the black hole of the internet. Our online lives simply aren’t protected by a system without strong authentication. Killing the password is Mission One for security professionals because they’re so readily stolen through phishing attacks and malware. Users, warned to make passwords complex and unique, have no hope of remembering them. And a […]

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Blockchain. Is it the most revolutionary technology in value exchange ever or just the latest fintech buzzword enjoying its peak on the hype cycle? Or both? These young techniques are undergoing swift evolution, going from bitcoin and money transfer into new use cases such as identity management. There’s still truth in the cartoon’s joke that, […]

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As I was slogging through the many payments-related articles and blog posts reminiscing about 2015 events and making predictions for what may or may not be ahead in 2016, I thought of a conversation I had with Scott Loftesness around 20 years ago, sometime in 1995 or 1996. Both of us were at First Data […]

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As new forms of digital payments begin to take hold, the old assumptions no longer work. What does it mean to issue a card when there is no card? How can transactions be risk-managed when payments credentials are masked and scrambled by design? And what is the impact on the loyalty and reward programs that […]

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We are just a month away from the October EMV liability shift and the transition is, to no one’s surprise, mostly incomplete. EMV credit card issuance is expected to be at just 50% by the end of this year. Point of sale hardware upgrades at major retailers may be in place but the long tail of SMB […]

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The 3D Secure protocols, one for each network, that connect ecommerce merchants to the cardholder’s issuer, has had a rough go. But after ten years, smarter application of the tool and, in particular, risk-based usage makes it more attractive to both issuers and merchants. In this conversation with Mike Roche, VP of Consumer Authentication at […]

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Tokenization is, and will continue to be, a hot topic in payments. After all, it’s what powers Apple Pay. Last week I chaired the Mobile Payment Innovation Summit where tokenization was a recurring theme. I asked Glenbrook partner Russ Jones to return for an update, to help us dig deeper into what’s happened over the six months and to […]

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We all know EMV is coming to the U.S and that it will take years to build a complete EMV security perimeter. But the work starts with issuers sending out chip cards to their customers. Take a listen to this conversation with Chase’s Dina DeMerell, Director, Card Services Chip Security, to hear how Chase is […]

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Recorded about a month ago by VC firm Matrix Partners, Glenbrook’s Scott Loftesness and Dana Stalder of Matrix Partners discuss the evolution of mobile payments, the business model failure of Softcard, and other topics including: The 8+ year journey to ApplePay Technologies here to stay: NFC, tokenization, and biometrics What it all means for the Networks […]

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Anyone around technology for a couple of decades recognizes how old ideas tend to return. To those folks, using a browser to do data entry into an enterprise database looks a lot like a mini or mainframe system’s terminal application. Back for another incarnation in payments is an old fashioned topology familiar to anyone who […]

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Last week I was in Victoria, British Columbia doing one of our Glenbrook Payments Assessments. In anticipation of my trip to the North American Land of Chip andPIN, I had both a Visa and an Amex card reissued in the chip format. Neither of my issuers supported PINs on my credit cards, so I was […]

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First There is a Mountain, Then There is No Mountain, Then There is… I’ve been thinking about what the future of the point of sale environment will look like from a consumer perspective. Of course, 10 years ago, we all knew what it was going to look like: consumers tapping their mobile phones to Near […]

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