From the category archives:

Research Round Up

It’s the holidays and the online retail sales are… well… who knows? We’re seeing data points all over the map. comScore is reporting better-than-they-expected 4% growth over the the previous year.
U.S. online holiday spending has grown 4% to nearly $21 billion during the first 43 days of the November-December shopping season, according to comScore Inc. [...]

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The Airlines & Travel Payments Summit 2009 held a preconference session on fraud yesterday.
Managing online fraud is a significant cost for carriers around the world. CyberSource’s Paul Brock spoke on improving automation to increase fraud detection.  The key to identifying fraud is finding common characteristics, which can be used in automated detection and defining manual [...]

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The WSJ reports today that as economic uncertainty persists, large companies are more successful than smaller companies in retaining their cash. They do so by paying their suppliers later – delaying payment out to 120 days or more in some cases – while simultaneously tightening the credit terms they offer their own customers, forcing them [...]

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A new report from Forrester underscores a theme that my partner Carol Coye Benson and I have been championing for months now. Widespread adoption of B2B electronic payments is dependent upon an open directory that allows business buyers that want to pay electronically find out which of their myriad of suppliers accept electronic payment and [...]

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CFO.com summarizes the most recent Forrester “TechRadar” report on financial software. Not surprisingly, economic woes are driving businesses’ need for accounts receivable and collections software to help companies monitor their customers payment behavior. Budgeting and forecasting solutions as well as expense reporting tools are also in high demand. Accounts Payable solutions are up and coming [...]

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At Glenbrook we believe that B2B payments are among the most compelling opportunities in the payment industry today. Card acceptance is growing, yet businesses lack the tools to efficiently process transactions.
My colleague Carol Coye Benson and I recently published the findings from a series of interviews with business-to-business suppliers about credit card acceptance that we [...]

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We’ve tabulated the results of last week’s Web 2.0 survey – if you haven’t taken it, don’t worry you still can; we re-opened the survey and the link is here. (We’ll update our results in another week or so, once a sizeable number of new responses are in.)
Summary
The Glenbrook community embraces Web 2.0. You are [...]

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Today at The Huffington Post Tim Berry shares the results of a survey conducted last week to explore the availability of business credit via bank loans, commercial credit, SBA loans, etc. The results are not surprising: there’s precious little credit available. We’ve been reading those headlines and statistics for weeks now. But what struck me [...]

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The Economist has an interesting article on newborn babies' innate sense of numbers and ability to count.
People are born with an innate sense of how many items there are in small collections. Experiments in which older children and adults are shown randomly arranged dots and asked to say quickly how many there are show [...]

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A new report from Aite indicates that small businesses are interested in checking their balances, transferring fund and paying bills via their mobile phone.
More than 60% of small businesses currently bank online, and are showing a greater demand for multichannel banking, including mobile banking services. In fact, approximately one-third of those interviewed expressed a likelihood [...]

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It's official. We entered a recession in December 2007.
Read the statement from the National Bureau of Economic Research (NBER) here.
Coverage:

Wall Street Journal
New York Times
The Economist Free Exchange Blog
Bloomberg

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According to a recent survey by CFO.com of finance executives, not only does it cost more to borrow in the current climate, but the quality and breadth of services available from commercial lenders has deteriorated. Seems the bankers are too preoccupied trying to remain in business and keep their jobs to tend to their customers. [...]

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The economist has a nice graphic summarizing data from Symantec that shows that the most popular "products" on offer from cybercriminals in the underground economy are – not surprisingly – bank account details (for accounts that have on average a balance of nearly $40K) and credit cards with security codes.  The bank account details will [...]

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A new study from Deloitte reveals that there is a high correlation between bankruptcy and fraud. With economic conditions likely to drive more companies to consider filing for bankruptcy protection, one potential concern is whether the greater scrutiny that generally results, could lead to claims of fraud against the company and its executives.
“In the [...]

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A survey of corporate finance professionals attending the annual Association for Financial Professionals (AFP) conference in LA this week reveals that they perceive the credit market is stabilizing due to recent government actions. The U.S.
Treasury plan to purchase an equity stake in key financial institutions
and guarantee money market funds, along with the Federal Reserve’s plan
to [...]

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