Remote Order and Payment

Using a powerful examination of the challenge of online and mobile checkout, Glenbrook’s Russ Jones takes us for a deep dive into Visa Checkout, comparing it to PayPal and other methods of making the ecommerce experience slippery. At Checkout’s announcement in mid-July, Visa promised to support the initiative with significant advertising. One ad has been viewed […]


Over the last month or two, I’ve become strangely addicted to the Chipotle iPhone app. That’s the app that lets me order my lunchtime Chipotle salad in something like ten seconds flat. Why am I so addicted? Because of the beautiful integration of this particular mobile app with what I call ROAP – Remote Ordering […]

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