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Bringing electronic payment capability to small merchants is a major hurdle for multiple developing economies. In this Payments on Fire podcast with Glenbrook co-founder Allen Weinberg and George Peabody, we discuss merchant enablement in markets reliant on 2G wireless and feature phones. We take a deeper look at India’s payment evolution in particular. Allen’s observations […]

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The evolution of the digital wallet has seemed to accelerate in recent months, weeks and days, led, in my mind, by some important payment product launches by the retail community. These developments combine the long-standing heft and influence of America’s largest retailers with a seemingly more aggressive stance by these companies to both assert their […]

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In various venues — our Payments Bootcamp, our private client sessions or our merchant group meetings — we have talked a lot about MCX, the Merchant Customer Exchange initiative, created by a number of the largest US retailers to establish a merchant-centric wallet and payments solution. In these discussions, I’ve often joked about the name, […]


As a social scientist by training, I’m fascinated with how ideas gain (or fail to gain) traction. In payments, there seems to a set of essential elements that are required for a new option to reach the level of traction. In no particular order, these elements include ease of use, ubiquity, security, and attractiveness. How […]


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