From the category archives:

Personal Financial Management

Customer Engagement Through PFMs [ATM, Debit & Prepaid Forum 2009]

by Jacqueline Chilton on October 28, 2009

in Conferences & Meetings, Jacqueline Chilton, Personal Financial Management, Web 2.0 in Financial Services

I am a strong proponent of using Web 2.0 to develop relevant offers. For a bank it can mean finding a relevant context to present offers to customers; moving from intrusive selling to customer goal realization. Web 2.0 also allows for collective learning and an increased sense of engagement that transforms passive customers to advocates.
At [...]

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Wallets and Stickers and Phones, Oh My! – a Look at Blaze Mobile

by Carol Coye Benson on July 15, 2009

in Carol Coye Benson, Mobile Banking & Payments, Personal Financial Management

Editors Note: Glenbrook, along with the rest of the payments industry, has been watching developments in mobile payments closely. A few weeks ago, our partner Carol Coye Benson profiled Boku and CashEdge products. Today, she takes a look at Canada’s Zoompass, Zong, Billing Revolution, and Blaze Mobile (below). [UPDATE Aug 6th: Be sure to check [...]

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NYTimes Magazine on the “Joy and Chagrin” of Mint’s PFM Solution

by Erin McCune on May 25, 2009

in Erin McCune, Personal Financial Management

In an article titled Home Economics in today’s Sunday New York Times Magazine Virginia Heffernan examines how Mint.com has encouraged her to confront her spending patterns, save more, and reduce bank fees.

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