A couple of weeks ago, eBay held an Analyst Day where eBay senior management shared their thinking about the future of the changing commerce landscape – and how they’re thinking about taking the “e” out of eCommerce. (Click here for the PDF of the presentation.) What’s this taking out the “e” business all about? It’s [...]
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I’m always excited about Apple announcements – and today’s announcement of the iPad 2 was just the latest example. What was the keyword of the day today? It was Post-PC. The world of the iPad (and the iPhone and the iPod) is the world of Post-PC. As payments geeks, can we envision our world evolving [...]
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Over the last month or two, I’ve become strangely addicted to the Chipotle iPhone app. That’s the app that lets me order my lunchtime Chipotle salad in something like ten seconds flat. Why am I so addicted? Because of the beautiful integration of this particular mobile app with what I call ROAP – Remote Ordering [...]
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In a VeriFone press release today titled “VeriFone Says Merchant Buy-In Key to Success of Mobile Commerce“, VeriFone CEO Doug Bergeron outlined six “rules” that he said “industry participants need to adhere to in order to ensure success of mobile commerce.” Bergeron’s rules are a good start at what the payments industry needs to consider [...]
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I’m sure you’ve seen it – there’s been so much “buzz” in the press over the last few weeks about mobile payments. Yet, in our partners’ meeting at Glenbrook earlier this week, I told my colleagues that if I knew of a way to short “mobile payments”, I’d be all over it. Follow along as [...]
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What Drives Innovation? More often than not, the successful innovations that surprise us come from disrupters who focus in a laser-like way on unserved market opportunities. In doing so, they are able to successfully fly below the radar of the incumbents (to use Christensen’s familiar terminology). The incumbents, after all, have a laser-like focus on [...]
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That’s actually two big hands clapping for Starbucks – but I’m using the one hand clapping metaphor to help make a point! Congratulations to Starbucks for taking the lead in mobile payments in the U.S. with its announcement this morning that now all Starbucks locations in the U.S. will accept mobile payments from its Starbucks [...]
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Last week my partner Russ Jones and I were exploring some of new ideas in the mobile payments space when we came across the notion of the “Commerce Context” – defined as when you and I, as consumers, are in an environment (a context) that’s enabled for commerce. The last fifteen years of the eCommerce [...]
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