Mobile Payments

Ecuador’s Central Bank has embarked on an ambitious course to launch an affordable and widely available mobile payment scheme.  In fact, it will be the national wallet. With some uncertainty, it appears that Ecuador’s initiative may be the second central bank effort to enter this space. Jordan’s central bank has launched “JoMoPay”, but for those […]

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First There is a Mountain, Then There is No Mountain, Then There is… I’ve been thinking about what the future of the point of sale environment will look like from a consumer perspective. Of course, 10 years ago, we all knew what it was going to look like: consumers tapping their mobile phones to Near […]

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It turns out you don’t have to be unbanked to like M-Pesa I had the opportunity earlier this month to visit the mecca of mobile payments, which –with all due respect to the recent accomplishments in Cupertino — remains Nairobi, Kenya. The “Kenyan miracle” in payments has been well documented, particularly in terms of how […]

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Using a powerful examination of the challenge of online and mobile checkout, Glenbrook’s Russ Jones takes us for a deep dive into Visa Checkout, comparing it to PayPal and other methods of making the ecommerce experience slippery. At Checkout’s announcement in mid-July, Visa promised to support the initiative with significant advertising. One ad has been viewed […]

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These are some personal observations on Apple Pay, after an exciting week of reading announcements from Apple and reactions from bloggers. (If you want a Glenbrook business view on the announcement, read Wednesday’s post by my partner George Peabody.) For several years we’ve been talking, at Glenbrook, about how mobile payments take a back seat, in […]

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I was delighted and fascinated to see that the Gates Foundation has issued a “Grand Challenge” on enabling universal acceptance of mobile money payments.  The Foundation’s previous best-known challenges have been in healthcare, notably for toilets and condoms, so this is quite a change! The Foundation is soliciting two-page proposals on innovative devices, software or business […]

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The Apple Pay announcement finally came yesterday and the company’s orchestration of much of the complex and fractious card payments ecosystem demonstrates Apple’s insight into how the current payments ecosystem works and how it must be aligned in order to meet its own needs. Combining NFC, Apple’s Passbook wallet, Touch ID biometric reader, cards stored in the […]

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The recent entry of Amazon.com into the small merchant mobile POS card acceptance market may signal the last phase of increasing hostility in the US merchant acquiring segment of the card payments business. Prior to the launch of Square in 2010, the merchant acquiring business in the US might have been described as having some […]

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In various venues — our Payments Bootcamp, our private client sessions or our merchant group meetings — we have talked a lot about MCX, the Merchant Customer Exchange initiative, created by a number of the largest US retailers to establish a merchant-centric wallet and payments solution. In these discussions, I’ve often joked about the name, […]

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Bilateral Adoption Claims Another Victim Word came earlier this week that Square had sunset its consumer-facing app, Square Wallet.  The app had pioneered one of the great parlor tricks in payments, enabling a merchant using the Square Register POS app to recognize the presence of a Square Wallet consumer in its store and allow that […]

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One of the pleasures of joining Glenbrook has been getting to know what and how the other Glebrookers think about what’s happening in the payments industry.  We talk a lot at Glenbrook. Over iChat, email, mobile phones, Skype, Google Hangout with voice and video, through Google Docs, and whenever we meet up for client work […]

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As we move into 2014 – yet (again) the year when many say mobile payments are destined to gain traction – let’s look at some key developments in the space. No, I’m not talking about the newest pilot participant in ISIS or whether Apple will be the new sheriff in town. Instead, let’s look to […]

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Our clients are starting to ask us who we think is going to win the mobile wallet war in 2014. Questions like: What’s happening with the Isis rollout? What’s the next likely step in the evolution of the Google Wallet? Is PayPal’s In-Store initiative getting any consumer adoption? All of these questions are predicated on […]

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Just before the 4th of July holiday, Felix Salmon, finance blogger at Reuters, wrote an insightful piece, sharply critical of mobile payments and the long anticipated ability of our clever smartphones and wireless communications to improve upon a simple plastic payment card. It’s hard to argue with much of his critique. Salmon’s piece set off […]

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I’m just back from a trip to Brazil and while I was there, the government introduced long-awaited legislation on mobile payments.  This is an important task as Brazil now has 265 million mobile subscribers  – more than 1 per inhabitant. Needless to say, the machinations of politics kicked off immediately and there will undoubtedly be […]

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