Glenbrook

Today, Glenbrook celebrates its 15th birthday. It’s been quite a journey – an amazing one in so many ways – yet it also sometimes feels like we’re still on Day One! There’s so much happening in payments – and, more broadly, in commerce, financial inclusion, and crypto currencies! I was very fortunate to make a […]

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2015 has been an exciting, tumultuous year for payments. Our once “under the radar” industry now makes for daily headline news with stories and commentary (some breathtakingly uninformed) on new ways to pay, M&A activity, regulatory actions, competitive dynamics, security, and its future evolution. In consumer payments alone, 2015 was the year that things finally got […]

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On a bright sunny New Year’s Day 2015, we lost our long-time friend and colleague Dennis Moser. Dennis had been battling a recurrence of cancer – undergoing treatment to battle the disease following the appearance of new symptoms at Thanksgiving. I remember seeing him in the office just before Christmas – as he was about […]

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We are conducting our third annual payments organization survey to learn how companies’ internal structures are evolving to manage the ever-increasing complexity of payments. We are eager to learn how your company manages payments, and how your payments organization is changing – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers or businesses (or […]

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Informal conversation with Glenbrook clients suggests that different companies have developed different organization structures to manage the ever-increasing complexity of payments.  We are eager to learn how your company manages payments, and how your payments organization is evolving – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers or businesses (or both). […]

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Companies of all sizes have adopted accounts payable (AP) automation solutions, yet recent IAPP-TAWPI and Glenbrook research reveals that e-invoicing benefits remain elusive. Semantics Electronic invoicing, or e-invoicing, means different things to different people, and much depends on the context. There are solutions that cater to accounts receivable, focused on enabling efficient creation and delivery […]

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Yesterday Consult Hyperion’s Dave Birch paid a visit to Glenbrook World HQ here in Menlo Park. We talked payments, consulting, emerging markets, and blogging. But the highlight was our test of his UK issued contactless payment sticker at the 7-Eleven next to our office. It worked! You have to be a hardcore contactless geek to understand […]

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Are you planning to attend NACHA Payments 2010 in Seattle April 25-28? If so, let us know. Glenbrook will be there. Erin McCune and Russ Jones are speaking on the emerging world of social payments and the B2B cash payment challenges. Carol Coye Benson and Jay DeWitt will be meeting with vendors and industry leaders. […]

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Glenbrook launched this Payments Views blog back in February as a place to debate and discuss the Payments News of the day. We’re thrilled with your participation in the comments and pleased with the steadily climbing traffic. Looking back over the past year, seven popular topics and recurring themes stand out:

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Today, I tried an experiment – holding office hours. Isn’t that such a throwback to your old college days? Several folks have asked about how it went – so here’s a brief summary. Turns out it was good fun – and hopefully this also proves to be productive for Glenbrook in terms of future business. […]

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A little shameless Glenbrook promotion, forgive us. Today our partner Allen Weinberg spoke at the San Francisco Treasury Management Association (the local AFP) monthly lunch about emerging payments: PayPal, Amazon, Google Checkout, and many, many more start-ups nipping at their heels.  The crowd – half bankers and half corporate cash managers/treasury professionals – loved it. […]

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Each year, Glenbrook attempts the impossible – to create a simple table showing U.S. payments system volumes, by both “amount” (dollar value) and “count” (number of transactions) – all mapped to payments domains. We use the term “domain” to refer to the purpose of the payment – so that purchases at the point of sale, […]

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Last week Glenbrook conducted an “Opportunities in B2B  Payments” workshop in New York City.  Erin McCune and I led the workshop, which was attended by product strategists from card networks, NACHA, The Clearing House, major banks, processors, software and service providers and payments start-up companies.  The group had significant experience in B2B payments and shared […]

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We’ve tabulated the results of last week’s Web 2.0 survey – if you haven’t taken it, don’t worry you still can; we re-opened the survey and the link is here. (We’ll update our results in another week or so, once a sizeable number of new responses are in.) Summary The Glenbrook community embraces Web 2.0. […]

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My partner Scott Loftesness and I are teaching  a workshop on Web 2.0 and Financial Services this coming Thursday, March 19th. In preparation, we’d like to gauge the level of Web 2.0 participation in the Glenbrook community. There are only two questions and it won’t take more than 2 minutes of your time (if that). […]

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