Glenbrook Payments Education

I’ve been thinking a lot about how payments and payment-related technologies fit into the emerging world of multi-channel commerce or omni-commerce as some people call it. When a lot of companies describe their omni-commerce strategy, they are usually talking about recognizing customers across channels and being able support a sales cycle that starts in one […]

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Wikipedia says, “Bitcoin is a software-based online payment system.” But what sort of payment system is it? We get this question all the time when we talk about Bitcoin in our workshops. At Glenbrook we like to start each Payments Boot Camp talking about payments systems fundamentals and the common attributes that can be used […]

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Want to know more about SEPA and the new SEPA for cards initiative?  Thinking about opportunities in the EU?  Need to understand how payments work in Europe and how they vary country to country? Well, to get started, take a listen to this podcast conversation between Elizabeth McQuerry, Glenbrook’s international payments maven, and Manfred Schuck […]

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We are delighted to feature another post by Manfred Schuck, a terrific payments consultant from Frankfurt, who will co-lead with Elizabeth McQuerry our upcoming Payments in Europe Insight workshop to be held in Mountain View, CA on October 9. Now, it’s about cards.  Here’s how the European Payments Council (EPC), the self-regulation body of the […]

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As the summer holiday period close, I find myself in a back to school mode even though I haven’t been enrolled for nearly twenty years. Europe is especially on my mind as we prepare for the Glenbrook Payments in Europe workshop next month. What are the big payments issues in Europe today, what’s the context […]

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This week, we are delighted to feature a post by Manfred Schuck, a payments consultant from Frankfurt.  Manfred will co-lead with Elizabeth McQuerry our upcoming Payments in Europe Insight workshop to be held in Mountain View, CA on October 9.  On January 1st, 2001 fifteen European countries introduced notes and coins of a new common […]

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Bryan Derman and I led Glenbrook’s second Bitcoin: Basics and Beyond workshop a couple of weeks go, this time in NYC from the 22nd floor board room of the Downtown Conference Center, a great space (the staff took great care of us, too, thank you). As with every Glenbrook workshop—especially with our smaller Insight workshops on […]

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Glenbrook held a great “Innovations in Payments” workshop this week – a group which energetically debated many topics, including Bitcoin (of course), tokenization, beacons, authentication, wearables, interoperability and mobile ad spend. As I reflect on the day, it seems that an interesting theme emerged.  Many of the topics were about payment transactions that are – or […]

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Tuesday’s collapse of pioneer Bitcoin exchange Mt.Gox has been widely covered by the international tech and general media. There’s no doubt quite a story behind its demise. The rumored theft of hundreds of millions of dollars in bitcoin will provide plenty of fodder for journalists and investigators. The pain of those who lost their bitcoin […]

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What do eBay, Google, and Facebook all have in common? Sure, they all dominate their respective categories. And, yes, they all are hugely ambitious. Plus they all have demonstrated the ability to invent new markets. The other shared trait, in case you hadn’t noticed, is they are all in the payments business. Not in the […]

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Glenbrook’s Carol Coye Benson, Erin McCune, and Bryan Derman are teaching one of our Payments Boot Camps in New York City near Times Square today. Just out the window we spy this:

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One of my partners, Bryan Derman, and I are in Haiti for a few days kicking off a project where we’ll be part of a team with RTX Technology Partners designing a “from the ground up” electronic payments system for the Republic of Haiti. Our team began competing for the project over eight months ago, […]

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