From the category archives:

Ecommerce Payments

Written by Jacqueline Chilton based on a speeches and panel discussion at ATPS 2009 – Airline and Travel Payments Summit (Link to presentations) – Save the date for ATPS 2010 in San Francisco, Nov 30 – Dec 1, 2010
Localization is one of the key trends influencing the future of payments. At Glenbrook we believe [...]

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It’s the holidays and the online retail sales are… well… who knows? We’re seeing data points all over the map. comScore is reporting better-than-they-expected 4% growth over the the previous year.
U.S. online holiday spending has grown 4% to nearly $21 billion during the first 43 days of the November-December shopping season, according to comScore Inc. [...]

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I’m attending the PayPal Developers Conference this week and want to share some initial impressions about the Paypal platform and what it might mean in the world of payments.
First off, the combined weight of the new products, partner demonstrations, and new applications is almost overwhelming. There’s a lot here competing for our collective attention.
Do [...]

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Amazon.com fancies itself, with some justification, as a trialblazer in eCommerce. We spoke with Amazon recently to get a better sense of PayPhrase and how it might be used by today’s consumers.
Amazon PayPhrase is a new checkout concept that is designed to provide consumers with a convenient way to use the payment and shipping details [...]

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Among other recent interviews on mobile payments, we took a look last month at two companies (Boku and Zong) that are focusing on bill-to-carrier models for digital content purchases in the online gaming arena.  Fascinating, but surely (for my demographic, at any rate) a niche market – after all, how many times have you spent [...]

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Editors Note: Glenbrook, along with the rest of the payments industry, has been watching developments in mobile payments closely.  A few weeks ago, our partner Carol Coye Benson profiled Boku and CashEdge products.  Today, she takes a look at Canada’s Zoompass, Zong (below), Billing Revolution, and Blaze Mobile. [UPDATE Aug 6th: Be sure to check [...]

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Editors Note: Glenbrook, along with the rest of the payments industry, has been watching developments in mobile payments closely.  A few weeks ago, our partner Carol Coye Benson profiled Boku and CashEdge products.  Today, she takes a look at Canada’s Zoompass, Zong, Billing Revolution (below), and Blaze Mobile. [UPDATE Aug 6th: Be sure to check [...]

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At Glenbrook, we’re pretty interested in what makes mass consumer adoption of new payments capabilities happen – or not. We’ve been talking lately about “brand as action” – the notion that consumers (and merchants) need a way to express how they are going to pay or be paid.
This can be brand with a “capital B” [...]

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Recently, I’ve been studying innovation in payments – trying to identify the factors that influence market success (rare) vs. market failures (much more common). Certainly, the story of PayPal (as the most successful payments innovation in a long time) is at the center of my analysis.
On his Redeye VC blog, First Round Capital’s Josh [...]

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Google Checkout has just moved a “subscription” capability into beta. This is welcome news to many online sellers, as the ability to charge buyers on a regular basis, without the buyers’ active involvement has been missing from Google Checkout since its inception.
The new capability, as described by Google, appears to be somewhat advanced, with two [...]

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Yesterday, Google Checkout announced that it was changing its fee structure beginning May 5 – eliminating the previous credit that Google AdWords customers got that reduced their Google Checkout fees.
Instead, the new Google Checkout fee structure essentially parallels that of PayPal’s – a long-standing fee structure that the online payments leader has had [...]

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Earlier today, PayPal president Scott Thompson presented at the eBay Analyst day (the first done by the company since 2006) and I will do my best to summarize his key points here in this post.
The primary message I heard was that PayPal intends to dominate e-commerce transactions worldwide. In addition, I’m including the PayPal-specific comments [...]

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Former Secretary of the U.S. Department of Homeland Security and Governor of Pennsylvania Tom Ridge keynoted this morning’s opening of the Merchant Risk Council. What a great speaker! Note that Ridge also sits on the board of Ethoca (www.ethoca.com).
Ridge focused on managing risk in environment of uncertainty. He cited ties fraud to [...]

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Is Now the Time for Online PIN Debit?
This session was presented by Mike Strada from Chase Paymentech. Mike is a fan of online PIN debit, especially the notion of giving merchants more choices. His discussion focused on the different options the 12 North American debit networks are exploring.
Several of the debit networks are [...]

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I‘m in Las Vegas today attending the Merchant Risk Council’s Platinum Day Sessions. I’ll be blogging my comments from the sessions here along with my colleague Jay DeWitt who’s also attending this year’s MRC.
Fraud Prevention on eBay Marketplace
Unfortunately my plane landed such that I was only able to catch the tail end of [...]

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