Conferences & Meetings

This episode of Glenbrook’s Payments on Fire podcast comes from the Shoptalk conference, mid-May 2016. Focused on the entire customer engagement cycle, the attendees are all about influencing consumer behavior, the processes of moving customers through that cycle, about making some portion of enterprise IT work more smoothly, or, yes, even about payments. Take a […]

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I’m headed to New York next week for the CoinDesk Consensus conference…”Making Blockchain Real”. I’m going because I’m trying to get my head around some big questions. I normally have a sense, even with new things, of the path forward. Not in this case! Here are the questions I’m thinking about: Bitcoin technology: will the […]

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Imagine a country where less than 10% of the adult population has a bank account and only about half of those account holders have a debit card. Credit cards are virtually non-existent. There are only a couple dozen banks in the whole country. Cash truly is king. Now imagine decades-long political and sectarian conflict that […]

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I’m just back from Boston and the marathon known as Sibos 2014. In a post earlier this week, I shared a couple of observations from the show floor and the conference sessions. Now that the conference has closed, I’m thinking about the themes that spoke to me. And, this year, I didn’t get the sense […]

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Last week I was in Amsterdam for the second annual conference hosted by the The Bitcoin Foundation. As a strategist and advocate for ever-better payment solutions, I was very curious to learn how the Bitcoin protocol and its emerging enablers can address some of the most intractable challenges facing payments. For the most part, payments […]

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I was fortunate enough to spend a day yesterday at Bill Maurer’s IMTFI (Institute for Money, Technology and Financial Inclusion) conference at UC Irvine.  Bill is an anthropologist, and his institute funds fascinating small projects in developing countries that look at how people interact with money.  (IMTFI, in turn, is funded by the Bill & […]

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I’ve nearly recovered from the payments overload that was Money2020 last week in Las Vegas – it was initially exhilarating, then incredibly exhausting, but I had a fantastic time. Here’s my admittedly subjective take based on having attended only two sessions (one of which I moderated) and stood in the back for only part of […]

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I am in London this morning, where I had an opportunity to present a vision for the future of business payments at Experian‘s Payments Strategy Conference 2013. Acknowledging that it is always dangerous to make predictions, this is what I envision for the future of B2B payments: Interoperability — I expect the future of business […]

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It’s Spring in San Francisco, so it must be time for the annual Finovate conference. Once again, Eric and Jim have pulled together an impressive group of companies and all my favorite payments geeks are in attendance, eagerly awaiting the start. Up on stage for the kick off Eric tells us this is the biggest […]

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Are you a payments geek?  You might be interested to hear what your peers think about immediate funds transfer (IFT). The recent 2013 NACHA Payments Conference was full of interesting conversations and panels and the hottest topic was (IFT). I counted no fewer than four panels on the subject, including the one I organized with […]

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Merchants and terminals were a key focus at two major payments conferences this week:  NACHA and CARTES.  The issue of EMV in the U.S. and the high cost for merchants to replace their terminals was raised repeatedly. Estimates for the cost of replacement in the U.S. market vary widely: we’ve heard numbers from $2 billion […]

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Young Atlanta-area businesses with big ideas and the venture capitalists that seek those big ideas gathered in Atlanta in October 17 and 18 to showcase the start-ups and share experiences from alumni. My focus in attending the conference was to see which of the start-ups featured payments angles and how this important aspect was being […]

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One of my first impressions when joining the Federal Reserve’s Retail Payments Office was that so many of the staff powering the Fed’s ACH network were women. Women are everywhere in electronic payments … well, almost everywhere. Even today women occupy relatively few senior leadership positions in the industry. Of course, I’d be remiss if […]

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Editors Note: Elizabeth McQuerry joined Glenbrook last week and this is her first Payments Views contribution. Her practice will focus on International payments and ACH. Welcome Elizabeth! We are living an amazing period in the payments industry – a new “golden age of payments”, perhaps?  I’m super excited to participate in these developments as a […]

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Good morning! Gearing up for the two-day typing marathon that is Finovate. We’re at a huge venue this year (same as last year, apparently – someone else from Glenbrook was here then), a cavernous exhibition hall that has plenty of room for the 1200+ attendees; I can remember when there were 250 attendees. Congrats to […]

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