Commercial Payments

Realtime, consumer-facing authorization of card payment transactions has been available for some time but few of us have it offered to us by our issuers. Today, there’s a number of technology providers selling truly realtime notifications and two-way approval requests based on the live authorization stream. Glenbrook’s Russ Jones takes us through what’s on offer while […]

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I am in London this morning, where I had an opportunity to present a vision for the future of business payments at Experian‘s Payments Strategy Conference 2013. Acknowledging that it is always dangerous to make predictions, this is what I envision for the future of B2B payments: Interoperability — I expect the future of business […]

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At Glenbrook we talk about “network fantasies” a lot.  These are hopes that payments innovators, and incumbents, have about the so-called “network effect” in payments.  Many a payments start-up has sat in our conference room and predicted the flood of transactions that will come their way due to the network effect. The payments industry features […]

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Talking to banks and the biggest bank technology vendors at NACHA’s annual payments conference last week I couldn’t help thinking how they suffer from similar challenges. Big banks are hampered by their complex technology environment of legacy solutions with layers of more modern solutions built on top. Products and customer segments are managed in silos defined […]

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B2B payments are not a new opportunity. The payments industry is littered with ambitious business payment solutions that have faltered. Past failures are largely due to an exaggerated focus on buyers (at the expense of suppliers), grandiose network affect expectations, and an incomplete understanding of the complex financial supply chain. The broader payments industry has […]

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Glenbrook Partners Erin McCune and Carol Coye Benson are on a mission to discover if the long-awaited  “tipping point” in B2B payments, signaling a world in which electronic payments are the norm, has finally arrived.  In pursuit of this, we’ll be interviewing solution providers over the coming months – let us know if you’d like to talk […]

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Glenbrook Partners Erin McCune and Carol Coye Benson are on a mission to discover if the long-awaited “tipping point” in B2B payments, signalling a world in which electronic payments are the norm, has finally arrived.  We’ll be interviewing solution providers over the coming months – let us know if you’d like to talk to us. Interested in […]

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This week I’ve been in Amsterdam for Sibos – the annual international banking conference sponsored by SWIFT. (For those of you who aren’t familiar with SWIFT it is a consortium of worldwide banks that runs a global secure network connecting banks in over 200 countries. Interbank messages to support payments and brokerage trades all travel […]

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Companies of all sizes have adopted accounts payable (AP) automation solutions, yet recent IAPP-TAWPI and Glenbrook research reveals that e-invoicing benefits remain elusive. Semantics Electronic invoicing, or e-invoicing, means different things to different people, and much depends on the context. There are solutions that cater to accounts receivable, focused on enabling efficient creation and delivery […]

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Are you planning to attend NACHA Payments 2010 in Seattle April 25-28? If so, let us know. Glenbrook will be there. Erin McCune and Russ Jones are speaking on the emerging world of social payments and the B2B cash payment challenges. Carol Coye Benson and Jay DeWitt will be meeting with vendors and industry leaders. […]

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Glenbrook Partner’s Jacqueline Chilton is in Miami this week for the Airline and Travel Payments Summit. She is moderating a panel on localisation at 2pm on Thursday: Lessons learned: Localised payments are a key part of improving your bottom line in a global ecommerce world. What are the challenges and issues, from implementation to selection […]

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My colleague Carol Coye Benson and I are attending the Association of Financial Professionals Annual Conference in San Francisco October 4-7. If you are planning to attend and interested in getting together to talk B2B payments (or any other payment topic) let us know!

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The WSJ reports today that as economic uncertainty persists, large companies are more successful than smaller companies in retaining their cash. They do so by paying their suppliers later – delaying payment out to 120 days or more in some cases – while simultaneously tightening the credit terms they offer their own customers, forcing them […]

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Editor’s Note: This is one of a pair of ACH commentaries that we are publishing today on Payments Views. Be sure to also read Carol Coye Benson’s post “ACH:  Big Questions for the Biggest Network” based on her recent interview with NACHA CEO Jan Estep. I recently presented to TAWPI’s Payments Capture and Clearing (PCC) […]

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Many of us in the United States who follow the continuing evolution of the ACH network have been interested in the United Kingdom’s “Faster Payments” initiative.  FP just hit the one-year-since-launch milestone.  I spoke with David McFarlane, Company Manager, CHAPS Clearing Company about FP.  I was surprised by much of what he said: FP is […]

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