Card Technology

The Apple Pay announcement finally came yesterday and the company’s orchestration of much of the complex and fractious card payments ecosystem demonstrates Apple’s insight into how the current payments ecosystem works and how it must be aligned in order to meet its own needs. Combining NFC, Apple’s Passbook wallet, Touch ID biometric reader, cards stored in the […]

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The recent entry of Amazon.com into the small merchant mobile POS card acceptance market may signal the last phase of increasing hostility in the US merchant acquiring segment of the card payments business. Prior to the launch of Square in 2010, the merchant acquiring business in the US might have been described as having some […]

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Our Card Fraud survey is still open — we’re trying to answer the question of who first detects card fraud: cardholders or their banks? The survey can be found here. I’ve received a couple of comments suggesting I left out an important fraud detector in the survey: merchants! In the card not present (CNP) space, […]

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Our work in payment data cuts across many areas. Who has what data? How is it best monetized? How can it be put to use for better decision making? How can it be augmented and enhanced. It’s in this last area of “enhancements” that we’ve become fascinated with a new startup company called Plaid. They […]

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I can’t help it – I’m a consultant; I love putting things into categories and into context.  I always find pictures and “maps” help when things get confusing.  So here’s my latest attempt at making sense of what’s going on with mobile payments and cards. What really jumps out for me is the issue of […]

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Bicycles are my preferred form of transportation so I was eager to explore London using the Barclay’s-sponsored bike share program. Unfortunately, you need a Chip & PIN card to rent a bike using the automated stands and all I have are U.S. issued mag stripe cards. I was foiled: After I tweeted about my disappointment […]

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The arrest of eight in New York who participated in a global $45 million ATM cash-out attack revealed, once again, some hard truths about the cyber security posture of financial systems and the enterprises that operate essential payment infrastructure. First, the organization and sophistication of the attackers continues to improve.  These are global organizations peopled […]

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It’s hard to believe that the end of 2012 is in sight – and it’s almost equally hard to believe that three years ago, a few of us at Glenbrook were thinking, “gee – all the exciting stuff in payments has already happened”. Yet we don’t think we’ve ever seen so much action in the […]

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Thanks to the hard work of many (Google, Citi, Sprint, MasterCard, etc.), NFC-based mobile payments are finally a reality in the United States ––and I’m super excited about… mobile self-checkout. I don’t have anything against NFC mobile payments, but the payments industry is already almost a decade into this “next big thing” and is still, […]

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I’m always excited about Apple announcements – and today’s announcement of the iPad 2 was just the latest example. What was the keyword of the day today? It was Post-PC. The world of the iPad (and the iPhone and the iPod) is the world of Post-PC. As payments geeks, can we envision our world evolving […]

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In a VeriFone press release today titled “VeriFone Says Merchant Buy-In Key to Success of Mobile Commerce“, VeriFone CEO Doug Bergeron outlined six “rules” that he said “industry participants need to adhere to in order to ensure success of mobile commerce.” Bergeron’s rules are a good start at what the payments industry needs to consider […]

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In one of my prior lives, I made the phone call that triggered what eventually became the industry standard for chip card deployment now known as EMV (Europay-MasterCard-Visa). That call was made almost 20 years ago. At the time, I was at Visa where we were spending a lot of energy on the development of […]

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I’m sure you’ve seen it – there’s been so much “buzz” in the press over the last few weeks about mobile payments. Yet, in our partners’ meeting at Glenbrook earlier this week, I told my colleagues that if I knew of a way to short “mobile payments”, I’d be all over it. Follow along as […]

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You have to admire great execution when you see it – and this morning Jeff Mullen and Philip Yen from Dynamics stopped by our offices to say hello and share some of their excitement at the reactions they’ve been getting to their new “ultra smart” payment cards – they’ve coined (!) them Card 2.0. We’ve […]

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