Card Technology

The Internet of Things (IoT) will bring us a tsunami of network-enabled devices, for consumer use as well as yet to be imagined industrial and commercial applications. Many of these devices will be payment enabled, many using card payment rails. Securing those billions of IoT devices is going to require techniques deployed by the mobile industry, the […]

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Despite our industry’s preoccupation with mobile payments, here at Glenbrook we’ve been keeping a sharp eye on the state of the U.S. EMV® migration. Let’s call the U.S. approach, based on contact EMV only with no PINs on our credit cards, EMV Phase 1. That’s where we are today. While EMV technology has been settled […]

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Business evolution—whether it’s automotive, bioscience, or in the payments industry—proceeds along a predictable path of incremental improvements and optimization. Until it doesn’t and a step function takes effect. Last year was sleepy compared to what we can expect during the next eleven months. 2016 was characterized by the more familiar path, through themes set in […]

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Anyone who’s been in a Glenbrook Payments Boot Camp session with me has heard me emphatically stress that merchants “just want to sell stuff – they don’t want to be in the payments business”. Of course many larger and more sophisticated merchants have figured out how to use payments strategically to increase sales – think […]

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I spent the weekend in Indio, California at the Coachella Music and Arts Festival (often referred to as the “Modern Day Woodstock” for you Boomers). Over the few weeks leading up to the event, Square and Apple advertised quite a bit about how every single vendor on the festival grounds would have a new contactless […]

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Visa’s CEO recently reported that more than 750,000 locations, representing 17% of the U.S. face-to-face card-accepting merchant base, are accepting EMV chip cards. While everyone in the industry agrees that it will be quite a while before the numbers reach “critical mass” (whatever that means to you), there are two key questions for today. The […]

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At our Glenbrook Payments Boot Camps, we often quote futurist and novelist William Gibson’s 1993 remark that “the future is already here — it’s just not very evenly distributed” in order to demonstrate that different payment methods take varying amounts of time to become commonplace. Over the last year and more, most boot camp attendees […]

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Earlier this year, I was invited to keynote a conference in Sydney – something I always enjoy doing.  The conference sponsor wanted me to talk about disruptions, about how successful innovations in payments come into the world, and to provide a look inside Silicon Valley’s innovation culture.  I took the opportunity to do all of […]

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We are just a month away from the October EMV liability shift and the transition is, to no one’s surprise, mostly incomplete. EMV credit card issuance is expected to be at just 50% by the end of this year. Point of sale hardware upgrades at major retailers may be in place but the long tail of SMB […]

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Tokenization is, and will continue to be, a hot topic in payments. After all, it’s what powers Apple Pay. Last week I chaired the Mobile Payment Innovation Summit where tokenization was a recurring theme. I asked Glenbrook partner Russ Jones to return for an update, to help us dig deeper into what’s happened over the six months and to […]

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We all know EMV is coming to the U.S and that it will take years to build a complete EMV security perimeter. But the work starts with issuers sending out chip cards to their customers. Take a listen to this conversation with Chase’s Dina DeMerell, Director, Card Services Chip Security, to hear how Chase is […]

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Surprising disruptions and unanticipated consequences abound in payments. Sometimes, it’s just a rule change that makes all the difference. In 2001, the NACHA rule enabling ad hoc web debits was put in place, primarily at the behest of banks who wanted to make it easier for their cardholders to pay their credit card bills. Great […]

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Recorded about a month ago by VC firm Matrix Partners, Glenbrook’s Scott Loftesness and Dana Stalder of Matrix Partners discuss the evolution of mobile payments, the business model failure of Softcard, and other topics including: The 8+ year journey to ApplePay Technologies here to stay: NFC, tokenization, and biometrics What it all means for the Networks […]

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EMV and its moving parts presents a far more complex payments method for merchants, ISVs, payment processors, and financial institutions than the good old magstripe. It continues to have ramifications throughout the payments ecosystem. As Executive Director of the Smart Card Alliance and director of the EMV Migration Forum, Randy Vanderhoof has shepherded a sometimes fractious […]

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Anyone around technology for a couple of decades recognizes how old ideas tend to return. To those folks, using a browser to do data entry into an enterprise database looks a lot like a mini or mainframe system’s terminal application. Back for another incarnation in payments is an old fashioned topology familiar to anyone who […]

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