We’ve launched a new research effort exploring best practices among merchants about how payments and fraud risk management functions are organized, staffed, and measured. If you work in the payments or fraud risk management functions for a merchant, please take a few minutes to complete our survey. In exchange for your help, we’ll share the [...]
{ 0 comments }
In one of my prior lives, I made the phone call that triggered what eventually became the industry standard for chip card deployment now known as EMV (Europay-MasterCard-Visa). That call was made almost 20 years ago. At the time, I was at Visa where we were spending a lot of energy on the development of [...]
{ 8 comments }
You have to admire great execution when you see it – and this morning Jeff Mullen and Philip Yen from Dynamics stopped by our offices to say hello and share some of their excitement at the reactions they’ve been getting to their new “ultra smart” payment cards – they’ve coined (!) them Card 2.0. We’ve [...]
{ 1 comment }
One of the more interesting elements added late in the game to the Durbin amendment was the language added around card-related fraud costs. This has led to much speculation about what this might mean for various anti-fraud technologies (e.g., EMV in the US, a mandate for 3-D Secure for online ecommerce, etc.) as the Fed [...]
{ 0 comments }
If you’ve been following along, you know that I’m just back from a week in Europe. Before heading over, I took the extra precaution of calling a couple of my card issuers to let them know I was going to be traveling – in the hopes that my primary debit and credit cards would continue [...]
{ 0 comments }
I had the opportunity to speak with Mike Urban, FICO Senior Director of Fraud Solutions, about how criminals are enhancing their margins in ATM and debit card fraud. The trend towards ATM compromises is largely a result of increased point of sale security. Criminals move to the weaker link, or the easiest approach, and ATMs [...]
{ 2 comments }
The pre-workshops and part of the first day at ATPS 2009 focused on fraud. Here’s a round up of my impressions after a full day of panel discussion, presentations, and breakout sessions. Once the presentations are up on the ATPS site I will provide links to each speaker’s deck. Presentations are here. According to 41st [...]
{ 0 comments }
The Airlines & Travel Payments Summit 2009 held a preconference session on fraud yesterday. Managing online fraud is a significant cost for carriers around the world. CyberSource’s Paul Brock spoke on improving automation to increase fraud detection. The key to identifying fraud is finding common characteristics, which can be used in automated detection and defining [...]
{ 0 comments }
Note: this commentary could be subtitled: “How my trip to the U.K. left me with a chip on my shoulder!” When I was a child, I remember preparing for international travel by accompanying my parents to our local bank branch to purchase traveler’s checks. It wasn’t exactly convenient – but they felt safer traveling with [...]
{ 6 comments }
Last week, I was thinking a bit about the many issues of fraud in the card payments world and how the lack of a business case within the industry itself has slowed adoption of various technologies that could be deployed to reduce fraud. It struck me that the old but well proven idea about “broken [...]
{ 4 comments }
While we naturally tend to focus on all of the innovative things that have happened in payments over the years – brought to us by upstanding companies and institutions – there’s also a dark side to innovation that sometimes is the elephant in the room. I’m talking about the innovations that fraudsters continually cook up [...]
{ 0 comments }
Former Secretary of the U.S. Department of Homeland Security and Governor of Pennsylvania Tom Ridge keynoted this morning’s opening of the Merchant Risk Council. What a great speaker! Note that Ridge also sits on the board of Ethoca (www.ethoca.com). Ridge focused on managing risk in environment of uncertainty. He cited ties fraud to domestic/national security [...]
{ 0 comments }
Headlines from Payments News
