Consumer billing payments get complicated in the healthcare space. Co-payments are bigger than ever as are the medical bills. Consumers need prompting to pay and even incentives to get those big bill onto a payment plan. With higher co-payments, smaller insurance payments, and so many patients having to deal with large medical bills, providers need services […]


The interdependence of eGovernment and government ePayments is yet another classic payment chicken and egg challenge. As we work with governments to build their electronic payment strategies we sometimes need to temper their expectations given this all-too-familiar challenge. There have to be enough digitally delivered government services to warrant digital payment infrastructure, but you also […]


At Glenbrook we take pride in, and place great importance on, our historical focus on end users: consumers, enterprises and small businesses that make and receive payments. Recently, we’ve been working with and thinking about billers – the unsung masters of payments complexity. Consider the table below. What other players in the industry accept as […]

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