Talking to banks and the biggest bank technology vendors at NACHA’s annual payments conference last week I couldn’t help thinking how they suffer from similar challenges. Big banks are hampered by their complex technology environment of legacy solutions with layers of more modern solutions built on top. Products and customer segments are managed in silos defined [...]
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Glenbrook recently conducted two surveys to develop a detailed understanding of the ideal cross-border payments solution from the perspectives of both payments professionals and payments initiators. We are publishing the results today to coincide with Sibos, the annual international banking conference taking place this week in Toronto. Our research was sponsored by Earthport LLC. In March 2011 [...]
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Former Sen. Chris Dodd, ex-Chair of Senate Banking Committee, probably needs no introduction to anyone in payments. In his keynote address to the annual meeting of the ETA this morning, he commented on the Durbin Amendment: Excluded interchange from original bill because it was so complicated. “Almost impossible … to draft something that struck a [...]
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After months of speculation and hand-wringing, last Friday we finally got a relatively complete reading on how the Federal Reserve will likely implement the prescribed regulation of debit interchange and debit network competition. My partner, Carol Benson, has also shared a summary of how various payment domains and players might be affected in the near [...]
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At Glenbrook, we think (and teach!) about the payments industry by domains (the purpose of the payment) and players (users and providers). Our quick take on the impact of yesterday’s proposed rules on each is below. One general assumption I’ve made here is that the gap between debit interchange from big banks, and from smaller [...]
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Last June, in an article titled “The End of Interchange“, I wrote about the then yet to be passed Durbin amendment – and how it might affect debit interchange fees. Earlier today, we got the first glimpse. The point of my earlier article was focused on the “sleeper” – as I described it – in [...]
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The potential of mobile banking, for the realization of ‘anywhere, at anytime’ transactions, is well documented. However, interest is starting to develop regarding a more consumer-orientated vision of what mobile banking and payments can offer. Glenbrook’s Jacqueline Chilton recently published an article in E-Finance & Payments Law & Policy examining the ways mobile banking can [...]
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There, did I get your attention? … Tonight’s headlines say it even more clearly – see this Wall St. Journal story titled “Merchants Win Debit-Card Fee Battle“. Or, see this post on PaymentsNews.com about the Durbin compromise announced earlier today. Seriously, it seems to me that there’s a bit of a sleeper buried in all [...]
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I’ve been amazed by what I’ve been reading of late from the “analyst” firms commenting on the Durbin Amendment. A lot of what I’ve seen makes me wonder whether these folks should turn in their analyst licenses and simply register as paid lobbyists for their big bank clientele. (The Durbin amendment, for those not in [...]
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The dramatic vote on the Durbin amendment is causing panic, again, among retail bankers – who were last shocked by the Fed’s overdraft ruling. I wrote about that in November (Watch Out! Big Changes in Retail Bank Pricing Are Coming). I think the underlying problem that banks are dealing with is that too much of [...]
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Green Dot‘s IPO plans revealed that they are becoming a bank holding company. This is completely fascinating to me – and gives, I think, a peek at what may come for retail banking in the future. At Glenbrook we’ve been talking, thinking, and writing for some time about two related issues. One is the problems [...]
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A few weeks ago, Glenbrook issued a challenge to Payments Views readers: “What Are the Best Ways for Banks to Replace Lost Overdraft Fee Income?“ Given how significant the financial hit will be (JPMorgan Chase estimates a 2010 impact of $500 million after-tax), we thought we’d at least get some good ideas. Well, we got [...]
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Bank income from debit card overdraft fees is variously estimated as $25 billion to $38 billion annually. The recently announced Federal Reserve Bank regulations requiring opt-in procedures will result in a gigantic hit to retail bank P&Ls, as we wrote about recently. JPMorgan Chase, for example, in a recent investor presentation, estimated the impact of [...]
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The Fed’s announcement on Thursday of a new rule prohibiting overdraft fees on debit card and ATM transactions without consumer opt-in is an economic earthquake for retail banks. The Center for Responsible Lending has estimated that banks make $23.7 billion in overdraft fees annually; the New York Times said this morning that Fed officials had [...]
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This montage of bank TV ads chronicles the shift from old white men in ties, speaking directly to the camera, oozing old-world respectability in an effort to earn your trust – with a sprinkling of the old-west featuring the Wells Fargo stage coach – to ethereal, global images emphasizing the vast reach and interconnectedness of [...]
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