From the category archives:

B2B Payments

I was featured in Financial Women’s Association of San Francisco (FWA SF) Winter Newsletter. The Q&A is reprinted here, with permission from the FWA.
FWA: What are the current trends in the emerging and alternative payments space?
McCune: Well, they aren’t all that alternative or so emerging anymore, for one. In the online domain, emerging payments [...]

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Glenbrook launched this Payments Views blog back in February as a place to debate and discuss the Payments News of the day. We’re thrilled with your participation in the comments and pleased with the steadily climbing traffic. Looking back over the past year, seven popular topics and recurring themes stand out:

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I think it’s fair to say that the success of remote deposit capture (which allows the recipient of a check to scan and deposit it electronically) took the payments industry somewhat by surprise. The early take on this offering seemed to be “hey, why not just change to electronic payments”?
The answer, of course, was that [...]

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My colleague Carol Coye Benson and I are attending the Association of Financial Professionals Annual Conference in San Francisco next week. If you are planning to attend and interested in getting together to talk B2B payments (or any other payment topic) let us know!

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The WSJ reports today that as economic uncertainty persists, large companies are more successful than smaller companies in retaining their cash. They do so by paying their suppliers later – delaying payment out to 120 days or more in some cases – while simultaneously tightening the credit terms they offer their own customers, forcing them [...]

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In just 30 days, on September 18th, the new International ACH format – IAT – and accompanying NACHA rule changes go into effect. This is the most significant change to the ACH network in decades, affecting corporate payment initiators, financial institutions of all sizes, financial software companies, and payment service providers. The new rules have [...]

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A new report from Forrester underscores a theme that my partner Carol Coye Benson and I have been championing for months now. Widespread adoption of B2B electronic payments is dependent upon an open directory that allows business buyers that want to pay electronically find out which of their myriad of suppliers accept electronic payment and [...]

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Today I logged into PayPal to send money to a friend of mine and noticed that PayPal is promoting its “Send Money” functionality to businesses for paying suppliers and vendors.

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At Glenbrook we believe that B2B payments are among the most compelling opportunities in the payment industry today. Card acceptance is growing, yet businesses lack the tools to efficiently process transactions.
My colleague Carol Coye Benson and I recently published the findings from a series of interviews with business-to-business suppliers about credit card acceptance that we [...]

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Last week Glenbrook conducted an “Opportunities in B2B  Payments” workshop in New York City.  Erin McCune and I led the workshop, which was attended by product strategists from card networks, NACHA, The Clearing House, major banks, processors, software and service providers and payments start-up companies.  The group had significant experience in B2B payments and shared [...]

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Every now and then, I get brought in to trouble shoot a payments initiative gone awry. For the last week I was hunkered down in triage mode with a client team suffering from a derailed project. They were exhausted, drowning in user complaints, struggling to fix bugs, and disillusioned with their vendor.
I’ve thought long and [...]

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Yesterday Wells Fargo announced a new online invoicing solution for its small business customers that positions the bank to compete against entry level accounting packages. I’ve tried it out and I am impressed: it’s quick, easy, and intuitive. This afternoon I spoke with Richard Weeks, Sr Vice President at Wells Fargo’s Internet Service Group, to [...]

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I was Twittering away throughout the conference (full archive of conference related Twitter posts here) thus neglecting coverage here at Payments Views. So here are some belated highlights, observations, and recurring themes from last week’s NACHA Payments 2009 Conference in Orlando.

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Glenbrook’s Carol Coye Benson and I discussed B2B payments with Kevin Phalen of Bank of America this last week. Kevin is an Integrated Debt and Treasury Solutions Executive and joined the bank nine months ago, having previously held positions at JPMorgan Chase, First Data Corporation, MasterCard International, and Sears Credit.
Not surprisingly, Kevin’s outlook for electronic [...]

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My colleague Bryan Derman and I are in Orlando for NACHA’s Payments 2009 conference. Just heading off to bed, but thought I’d do a quick post to share some B2B stats that were just released:
Business-to-Business (B2B) Payments/Financial EDI
More than 1 billion EDI-formatted addenda records were transmitted across the ACH Network in 2008, a 14.6 percent [...]

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