Talking to banks and the biggest bank technology vendors at NACHA’s annual payments conference last week I couldn’t help thinking how they suffer from similar challenges. Big banks are hampered by their complex technology environment of legacy solutions with layers of more modern solutions built on top. Products and customer segments are managed in silos defined [...]
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I was at NACHA’s annual payments conference last week and the most interesting things I heard and saw had to do with small business banking and payments, a long suffering, underserved segment of the market. There’ve been glimmers of hope for small business off and on over the years but I haven’t witnessed a groundswell [...]
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As we’re winding down for the year, we wish you the best for you and your family this holiday season! At Glenbrook, we thrive on thinking about how payments are evolving and how these changes will affect us in the years ahead. In this look back at the important payments themes of 2011, we share [...]
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B2B payments are not a new opportunity. The payments industry is littered with ambitious business payment solutions that have faltered. Past failures are largely due to an exaggerated focus on buyers (at the expense of suppliers), grandiose network affect expectations, and an incomplete understanding of the complex financial supply chain. The broader payments industry has [...]
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Glenbrook recently conducted two surveys to develop a detailed understanding of the ideal cross-border payments solution from the perspectives of both payments professionals and payments initiators. We are publishing the results today to coincide with Sibos, the annual international banking conference taking place this week in Toronto. Our research was sponsored by Earthport LLC. In March 2011 [...]
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Glenbrook’s Carol Coye Benson and Erin McCune are interviewing leading commercial payment providers and enablers to understand whether we’ve finally reached the ‘tipping point’ for B2B payments. This post featuring Western Union is the second of a series of interviews that we will be featuring here at Payments Views. You can learn more about the [...]
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Got back this morning after a whirlwind two days in Austin for NACHA Payments 2011. I was in briefings or meetings nearly the whole time, so I barely attended break outs and skipped all of the general sessions, but here are my reflections based on my observations, various conversations on the exhibit floor, and my [...]
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New Glenbrook research, sponsored by Earthport, indicates that as companies do business with an increasing number of customers and suppliers over seas, they desire better cross-border payment systems. Slow funds clearing, complicated reconciliation, and lack of transparency in foreign exchange fees make cross-border payments particularly challenging for businesses large and small. These are among several key [...]
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Glenbrook Partners Erin McCune and Carol Coye Benson are on a mission to discover if the long-awaited “tipping point” in B2B payments, signaling a world in which electronic payments are the norm, has finally arrived. In pursuit of this, we’ll be interviewing solution providers over the coming months – let us know if you’d like to talk [...]
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Glenbrook Partners Erin McCune and Carol Coye Benson are on a mission to discover if the long-awaited “tipping point” in B2B payments, signalling a world in which electronic payments are the norm, has finally arrived. We’ll be interviewing solution providers over the coming months – let us know if you’d like to talk to us. Interested in [...]
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This week I’ve been in Amsterdam for Sibos – the annual international banking conference sponsored by SWIFT. (For those of you who aren’t familiar with SWIFT it is a consortium of worldwide banks that runs a global secure network connecting banks in over 200 countries. Interbank messages to support payments and brokerage trades all travel [...]
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Glenbrook’s Russ Jones is attending the PayPal X Platform developers conference in San Francisco. His post from Day 2 is here. The PayPal news feed was running full blast today given all the various products, initiatives, and alliances that were announced on the first day of the PayPal Developer Conference. This was PayPal’s second developer [...]
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Companies of all sizes have adopted accounts payable (AP) automation solutions, yet recent IAPP-TAWPI and Glenbrook research reveals that e-invoicing benefits remain elusive. Semantics Electronic invoicing, or e-invoicing, means different things to different people, and much depends on the context. There are solutions that cater to accounts receivable, focused on enabling efficient creation and delivery [...]
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Today, The Clearing House’s CHIPS wire payment system is 40 years old: ancient for an electronic payment system. It is one of two wire payment systems in the United States; the second is FedWire operated by the Federal Reserve. Wires constitute a relatively small number of US payment transactions but they account for the vast [...]
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I was featured in Financial Women’s Association of San Francisco (FWA SF) Winter Newsletter. The Q&A is reprinted here, with permission from the FWA. FWA: What are the current trends in the emerging and alternative payments space? McCune: Well, they aren’t all that alternative or so emerging anymore, for one. In the online domain, emerging [...]
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