Scott Loftesness

In a VeriFone press release today titled “VeriFone Says Merchant Buy-In Key to Success of Mobile Commerce“, VeriFone CEO Doug Bergeron outlined six “rules” that he said “industry participants need to adhere to in order to ensure success of mobile commerce.” Bergeron’s rules are a good start at what the payments industry needs to consider […]

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In one of my prior lives, I made the phone call that triggered what eventually became the industry standard for chip card deployment now known as EMV (Europay-MasterCard-Visa). That call was made almost 20 years ago. At the time, I was at Visa where we were spending a lot of energy on the development of […]

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I’m sure you’ve seen it – there’s been so much “buzz” in the press over the last few weeks about mobile payments. Yet, in our partners’ meeting at Glenbrook earlier this week, I told my colleagues that if I knew of a way to short “mobile payments”, I’d be all over it. Follow along as […]

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What Drives Innovation? More often than not, the successful innovations that surprise us come from disrupters who focus in a laser-like way on unserved market opportunities. In doing so, they are able to successfully fly below the radar of the incumbents (to use Christensen’s familiar terminology). The incumbents, after all, have a laser-like focus on […]

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That’s actually two big hands clapping for Starbucks – but I’m using the one hand clapping metaphor to help make a point! Congratulations to Starbucks for taking the lead in mobile payments in the U.S. with its announcement this morning that now all Starbucks locations in the U.S. will accept mobile payments from its Starbucks […]

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Last June, in an article titled “The End of Interchange“, I wrote about the then yet to be passed Durbin amendment – and how it might affect debit interchange fees. Earlier today, we got the first glimpse. The point of my earlier article was focused on the “sleeper” – as I described it – in […]

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Last week my partner Russ Jones and I were exploring some of new ideas in the mobile payments space when we came across the notion of the “Commerce Context” – defined as when you and I, as consumers, are in an environment (a context) that’s enabled for commerce. The last fifteen years of the eCommerce […]

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You have to admire great execution when you see it – and this morning Jeff Mullen and Philip Yen from Dynamics stopped by our offices to say hello and share some of their excitement at the reactions they’ve been getting to their new “ultra smart” payment cards – they’ve coined (!) them Card 2.0. We’ve […]

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One of the more interesting elements added late in the game to the Durbin amendment was the language added around card-related fraud costs. This has led to much speculation about what this might mean for various anti-fraud technologies (e.g., EMV in the US, a mandate for 3-D Secure for online ecommerce, etc.) as the Fed […]

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I’m just back from a fascinating ten day visit to India – and, frankly, I’m still in a bit of a daze from that amazing experience. More to come about my visit there. Tonight, as I’m catching up on the happenings while I was gone, I came across a press release earlier this week from […]

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In a post titled “Great since day one“, Marco Arment blogs about what makes the iPhone different – in essence he writes that Apple makes products that are great today. Android isn’t. Reading his post brought to mind the fragmented nature of the card payments ecosystem that we live in – and how it’s so […]

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If you’ve been following along, you know that I’m just back from a week in Europe. Before heading over, I took the extra precaution of calling a couple of my card issuers to let them know I was going to be traveling – in the hopes that my primary debit and credit cards would continue […]

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In a most interesting blog post by Foursquare today, the company’s biz dev team talks about how the location-based app plans to evolve its platform by integrating with “thousands of merchants”. As MG Siegler writing on TechCrunch noted, down near the end of the blog post under Redemptions is further discussion about how this mobile […]

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I’m in Europe this week teaching, along with my partner Carol Coye Benson, a private payments workshop. This is the first time we’ve done this in Europe – and we’re looking forward to it! Flying over on United Airlines, I couldn’t help but notice the new optical bar code scanners that have been installed at […]

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There, did I get your attention? … Tonight’s headlines say it even more clearly – see this Wall St. Journal story titled “Merchants Win Debit-Card Fee Battle“. Or, see this post on PaymentsNews.com about the Durbin compromise announced earlier today. Seriously, it seems to me that there’s a bit of a sleeper buried in all […]

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