On January 26, FIS announced a new mobile payments solution using technology provided by Paydiant. In its announcement, FIS said: This cloud-based payment solution is adaptable and secure, requiring only downloadable applications for both consumers and retailers. Importantly, the mobile payments solution can be built into retailers’ and financial institutions’ existing mobile applications, preserving brand [...]
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Curious about what payments professionals were reading last year? Here are the top books ranked by sales made through our Payments News Book Store on Amazon.com: Payments Systems in the U.S. – A Guide for the Payments Professional Written by Carol Coye Benson and Scott Loftesness of Glenbrook Partners, this book provides a comprehensive description [...]
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As we’re winding down for the year, we wish you the best for you and your family this holiday season! At Glenbrook, we thrive on thinking about how payments are evolving and how these changes will affect us in the years ahead. In this look back at the important payments themes of 2011, we share [...]
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For those of us following the evolution of mobile payments in the US, it was quite a week indeed. What with PayPal’s peek behind the curtain at enabling its users to pay at physical POS merchants and MasterCard’s Investor Day briefing and demonstrations of its various mobile marketing and mobile payments initiatives. What are we [...]
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Every so often, we can be witnesses to disruptive innovation in action. It’s exciting when it happens – for those who see it. Alas, most don’t see it – although they will eventually. Which pair of glasses are you peering through? For those who can see it, there’s disruptive innovation in action at the moment [...]
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A couple of weeks ago, eBay held an Analyst Day where eBay senior management shared their thinking about the future of the changing commerce landscape – and how they’re thinking about taking the “e” out of eCommerce. (Click here for the PDF of the presentation.) What’s this taking out the “e” business all about? It’s [...]
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I’m always excited about Apple announcements – and today’s announcement of the iPad 2 was just the latest example. What was the keyword of the day today? It was Post-PC. The world of the iPad (and the iPhone and the iPod) is the world of Post-PC. As payments geeks, can we envision our world evolving [...]
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Over the last month or two, I’ve become strangely addicted to the Chipotle iPhone app. That’s the app that lets me order my lunchtime Chipotle salad in something like ten seconds flat. Why am I so addicted? Because of the beautiful integration of this particular mobile app with what I call ROAP – Remote Ordering [...]
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In a VeriFone press release today titled “VeriFone Says Merchant Buy-In Key to Success of Mobile Commerce“, VeriFone CEO Doug Bergeron outlined six “rules” that he said “industry participants need to adhere to in order to ensure success of mobile commerce.” Bergeron’s rules are a good start at what the payments industry needs to consider [...]
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In one of my prior lives, I made the phone call that triggered what eventually became the industry standard for chip card deployment now known as EMV (Europay-MasterCard-Visa). That call was made almost 20 years ago. At the time, I was at Visa where we were spending a lot of energy on the development of [...]
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I’m sure you’ve seen it – there’s been so much “buzz” in the press over the last few weeks about mobile payments. Yet, in our partners’ meeting at Glenbrook earlier this week, I told my colleagues that if I knew of a way to short “mobile payments”, I’d be all over it. Follow along as [...]
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What Drives Innovation? More often than not, the successful innovations that surprise us come from disrupters who focus in a laser-like way on unserved market opportunities. In doing so, they are able to successfully fly below the radar of the incumbents (to use Christensen’s familiar terminology). The incumbents, after all, have a laser-like focus on [...]
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That’s actually two big hands clapping for Starbucks – but I’m using the one hand clapping metaphor to help make a point! Congratulations to Starbucks for taking the lead in mobile payments in the U.S. with its announcement this morning that now all Starbucks locations in the U.S. will accept mobile payments from its Starbucks [...]
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Last June, in an article titled “The End of Interchange“, I wrote about the then yet to be passed Durbin amendment – and how it might affect debit interchange fees. Earlier today, we got the first glimpse. The point of my earlier article was focused on the “sleeper” – as I described it – in [...]
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