Who’s a Better Fraud Investigator — You or Your Bank?

by Jay DeWitt on June 19, 2014

in Banking, Banking Industry, Card Fraud, Credit Card Issuers, Jay DeWitt, Payments Fraud

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We often get interesting questions about payments, and the latest one stumped us: “How many credit and debit fraudulent uses are first detected by the bank? By the customer?”

We don’t know the answer to that one ­­or of any good source for this data ­­ so we thought we’d ask you, members of the Glenbrook community, to share your experience with card fraud detection!

So please consider taking our short 10 minute survey.  We’ll share the results with you and more importantly, we as consumers will either get bragging rights or sulking rights on the question of who the better fraud investigator is — us or our banks!

https://www.surveymonkey.com/s/GlenbrookFraudSurvey

Survey-Says-main_25

 

This post was written by Glenbrook’s Jay DeWitt.

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