May 2010

While I don’t manage to attend every year, the Federal Reserve Bank of Chicago’s annual payment conference remains one of my favorites. The Chicago Fed has a great payments team that works hard at putting together a timely program, but I like this event because it really is what it purports to be – a […]


I’m currently working on a speech on innovation in payments/financial services and would love your input. What recent innovations have personally affected you in the past few years? No signature at Starbucks? Envelope-free ATMs? Using your credit card to enter and exit the parking facility at your favorite airport? Depositing a check by taking a […]


The dramatic vote on the Durbin amendment is causing panic, again, among retail bankers – who were last shocked by the Fed’s overdraft ruling.  I wrote about that in November (Watch Out! Big Changes in Retail Bank Pricing Are Coming). I think the underlying problem that banks are dealing with is that too much of […]


Editors note: Our colleague Carol Coye Benson recently experienced first hand the power of social payments and shares her experience in this post. To learn read more of Glenbrook’s thinking on social payments check out this post by Russ Jones. I had a great online experience yesterday – the kind of thing that makes you […]


Earlier today, Sweden’s Klarna AB announced an investment – indeed, a majority investment, by Menlo Park’s Sequoia Capital – and that Sequoia’s Michael Moritz has joined the board of Klarna. Talk about coming out of “left field”! A Sequoia investment – especially when led by Moritz (famous for his early investments Yahoo!, PayPal, Google and […]

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