Focus on Training to Avoid IT Failures

by Erin McCune on March 13, 2008

in Project Management

I post often on the failure of IT projects and recommend specific project leadership and change management tips to salvage your key initiatives. Today Michael Krigsman, at ZDNet's IT Project Failures blog, highlights the critical role that training plays in ensuring success of technology implementations.

5 Ways to fail at IT Training:

  1. Inadequate budget and planning for training
  2. Poor instructors and training material inappropriate for the audience
  3. Too much focus on specific tasks, too little focus on why the business process is changing and the benefits
  4. Training does a poor job of tying IT solution to business objectives and process
  5. IT doesn't ask for help from internal or external training resources

Read the whole post here.
Read the original source at Computer World.

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