February 2007

Yesterday Citigroup announced that Gary Crittenden, currently CFO of AmEx, will be joining Citi as its CFO effective March 12th. Crittenden is often lauded as one of the most successful and effective CFOs around. He will be challenged in this new role, as Citi struggles to achieve the earnings of its rivals in a tough […]

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Increasingly CFOs are utilizing coaches to improve performance and meet the demands of c-suite jobs. Tiger Woods has one, Lance Armstrong has one, do you need a coach? "Over the last five years, we have probably seen more people come in for coaching who are in finance or information services parts of the business," says […]

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Today Tom Peters blog observes that company culture is critical to strategic execution. When your company's underlying values, behavioral norms, and informal reward systems undermine the strategic direction the strategy is bound to fail. If your strategy is to create synergies and economies of scale, while the culture is one where people work autonomously and […]

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Pew Research has just published a study on consumer bill payment. It explores the types of payments (utility, loan, etc.), the payment method (cash, check, debit, credit), and explores budgeting, money and marriage, bill payment by income level, etc. This report should be required reading for B2C billers and retail bankers. Bill-paying is a different […]

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Losses from identity fraud are down 11.5 percent since last year according to a new study by Javelin Strategy and Research. “Businesses are doing a better job screening, and consumers are doing better at locking up information and monitoring their accounts,” said James Van Dyke, founder and president of Pleasanton, California-based Javelin, in an interview. […]

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