July 2006

A must-read article in this week's FORTUNE Magazine In an earlier post I shared my astonished reaction to Wal-Mart's sustainability initiative. I had just attended a corporate performance management conference and my impression of Wal-Mart had been turned upside down by a presentation by David Blackwell, Wal-Mart's VP for Global Procurement. The August 7th edition […]

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Our client Dreyer's Grand Ice Cream (Edy's to those of you in the Eastern US) is featured in today's New York Times. The article describes Dreyer's tremendous success with it's low-fat 'slow churned' ice cream. Sales have tripled since introduction of new production technology that relies on low temperature extrusion rather than additives to reduce […]

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Celent has just published a new report evaluating the vendor solutions behind remote deposit capture products. The study includes both client and server capabilities. “Improvements in product functionality have been announced at a breakneck pace, exceeded only by banks’ interest in the solutions and their clients’ demand for them. So much so, that no single […]

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Do the various systems operating within your company speak the same language? Are customer IDs consistent? Are prices and quantities in standard formats (cases vs. individual units)? Are interest rates expressed in percentage points or basis points? As companies and banks link their systems and share programming modules these seemingly minor details are causing major […]

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Does your business model rely on volume? Are you constantly seeking blockbuster products? A new book The Long Tail by Chris Anderson challenges the traditional blockbuster mentality. It’s currently ranked #18 at Amazon (yesterday it was #38). Hit products make sense in an economic model governed by scarcity. If chain bookstores only stock a fraction […]

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Forrester Research ties bank customers to social computing patterns: Shifts in online behavior are creating new phenomena that Forrester calls Social Computing. We examined how many customers within bank and brokerage customer bases perform various Social Computing activities. Key findings: ING Direct and HSBC Group customers are the most likely to visit social networking sites; […]

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I just saw An Inconvenient Truth, the documentary featuring Al Gore and his global warming crusade. I recommend the film – regardless of your feelings about Al Gore, the message is impactful and important. Al Gore's campaign against global warming demonstrates some key Change Management tactics: Communicate  Al Gore estimates he has given his climate […]

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CFO Magazine's quarterly Business Outlook Survey results for the 2nd Quarter are less optimistic than the survey I quoted on Friday. The CFO Magazine survey reflects are larger pool of respondents (over three times as many). Key findings are summarized here (quotations are in italics): Reasons for concern: According to the latest Duke University/CFO Business […]

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