American Banker reports that smaller banks are honing in on remote capture as a means of retaining their merchant customers. Demand for remote deposit products has surpassed even the most optimistic industry expectations. Although initial marketing efforts focused on large corporate customers, smaller companies are eager for remote capture's convenience.
Although smaller banks have less volume, and therefore reduced cost savings due to remote capture, the ability to attract deposits and retain customers through improved customer service reduce the need for scale.
Refer to my earlier post What is Remote Capture?
The Tech Scene: Small Banks Vie with Big in Remote Capture
American Banker (subscription required)
Wednesday, May 3, 2006
By Steve Bills