May 2006

Coming soon to an ATM near you: imaging checks as you deposit them. Wells Fargo and BofA have been testing image ATMs over the last couple years and are now committing to roll the new technology out nationwide. Customer benefits include no envelopes, faster clearing of image transactions, and later deposit cutoff times. Wells Fargo […]

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Despite all the concern over online transaction security, most ID theft occurs via old-fashioned mail (although fraudsters will utilize the web to open accounts once they've stolen an identity). An article in today's New York Times explores identity theft and focuses on the large concentration of identity theft in Arizona. The article observes that banks […]

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A recent poll by the research firm Harris Interactive  indicates that the number of bills paid online is rapidly approaching the number paid by check: Other = cash, debit cards, or other payment methods.Source: Harris Interactive data (quoted in The New York Times) Keep in mind that CheckFree (a leading providor of online bill presentment […]

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Today Lifehacker has detailed instructions on how to send money via PayPal with your cell phone… mobile payments 101 for the uninitiated. So far the comments include an endorsement of rival TextPayMe and a pitch for smartcard payments. Lifehacker: Geek to Live: Send and receive money with your cell phone Ps. If you haven't checked […]

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Today Forrester Research is releasing their third annual survey evaluating how loyal customers are to corporations. Retail banks did relatively poorly when compared to other financial institutions. One explanation is that customers have more frequent interaction with their bank and thus there are more opportunities for error – but fees are surely another key criteria. […]

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CFO.com  has a new page consolidating their coverage of Sarbanes-Oxley 404 and the May 10 SEC roundtable discussions. The 404 DebateCFO.com Special Report

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Today's American Banker discuses the possibility to combining the new image clearing network (created as a result of Check 21) and the automated clearing house (ACH) network thereby increasing the number of collection endpoints for settling check images. This article is based on a panel discussion last week at NACHA's Payments 2006 conference. One of […]

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The following "member spotlight" featuring yours truly was published in a recent edition of the Association of Women MBAs newsletter: AWM Member SpotlightErin McCune: The Unexpected Entrepreneur Erin McCune (USC Marshall School of Business, 2003) never intended to have a business career, instead imagining herself as a designer or editor. Yet today, she is the […]

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Joe Nocera's NYTimes column today is about the 50th anniversary of the shipping container. That's right – those big 40 foot long steal boxes stacked high on the ships I see every day moving through the Golden Gate en route to and from the big container port in Oakland. Why, you may ask, are containers […]

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Almost 50% of key treasury and cash management processes remain fully manual/ traditional spreadsheet-based, according to the results of a new AberdeenGroup benchmark survey. The report is based on the survey of 167 companies. Despite the strong regulatory and process improvement focus on treasury and cash management in recent years and the companies desire for […]

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American Banker reports that smaller banks are honing in on remote capture as a means of retaining their merchant customers. Demand for remote deposit products has surpassed even the most optimistic industry expectations. Although initial marketing efforts focused on large corporate customers,  smaller companies are eager for remote capture's convenience. Although smaller banks have less […]

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Yesterday the BBC News website shut down it's e-commerce index. Not because e-commerce is irrelevant, but because all commerce is now e-commerce: Today, the word "e-commerce" itself sounds slightly outdated – circa 1999.Our readers seem to agree. Once the most popular sub-section of our business pages, these days the e-commerce index regularly comes bottom of […]

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This is a follow up to my earlier post on consumer privacy and RFID. Today best practice guidelines for RFID privacy will be released at a Las Vegas trade show. The guidelines were developed by a group of business and consumer advocates. Participants that are expected to endorse the guidelines include P&G, IBM, Microsoft, VISA, […]

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